Final sale
Drops are limited, so every sale is final. We don't take returns or swap sizes because you changed your mind or ordered the wrong size. Check the size and details before you buy.
When we take it back
We always take an item back, and you choose a replacement (if we have one) or a full refund including shipping, if it:
- arrives damaged or defective,
- isn't what you ordered (wrong item, size or colour),
- isn't as described on the product page,
- isn't genuine REVRCE,
- arrives after the latest delivery date we gave you, unless the delay was caused by events outside our control, like natural disasters, strikes or government restrictions.
We pay the return shipping for these. There's no separate warranty: this is how we handle anything faulty. None of this limits the other rights you have under consumer law.
How to send it back
- Email support@revrce.com within 7 days of delivery with your order number, what's wrong, and photos.
- We reply within 48 hours with how to send it back. Please don't post anything before we reply.
- Pack it safely, with everything it came with.
Refunds
Once the item is back with us, or once we've approved your claim if we don't need it back, we refund the full amount, shipping included, to your original payment method within 7 days. Your bank may take a few more days to show it.
Talk to us
Questions, problems, complaints: support@revrce.com. We reply within 48 hours and sort it out within one month.